To offer our guests certain features on our Websites, we may collect several types of personal information.
Information You Provide to Us
When you visit our Websites, you may provide personal information to us directly. We may collect personal information from our guests to:
- Participate in contests, sweepstakes, or other promotions
- Register for our conferences or events
- Report piracy, offer feedback, or other business inquiries
- Sign up to receive newsletters (such as ESA Tools and Updates)
- Receive customer or technical support
This information may include:
- E-mail Address
- Mailing Address
- Telephone Number
We do not knowingly collect personal information from children under the age of 13. We take kids’ privacy seriously, and we encourage parents to play an active role in their children’s online experience at all times. If parents believe that we have unintentionally collected their child’s personal information, they should contact us at [email protected] to request the deletion of the information.
Information Collected Through Technology
We collect information through technology to make our Websites more interesting and useful to you. For example, when you visit one of our Websites, we collect your IP address. An IP address often is associated with the portal through which you enter the Internet, such as your ISP (Internet service provider), your company, or your university. At times, we use IP addresses to collect information regarding the frequency with which our guests visit various parts of our Websites. We do not combine your IP address with any other personal information.
We do not share, sell, or rent your personal information to third parties without your consent or as described below. Besides technical information required for the support of our internal operations (i.e., IP address), we do not require disclosure of personal information to access most of our Websites. If you prefer not to disclose any personal information, you may not be able to enjoy certain features of our Websites.
ESA Tools and Updates
Information collected from those who voluntarily submit it to us is used to provide services such as updates on special events, game news, and e-mail announcements of interest to our users. We may share this information with our members.
We occasionally use third parties (such as other companies, agents, or contractors) to perform services to support our operations. For example, we have partnered with other companies to personalize our Websites, analyze customers’ interaction with our Websites, assist with fundraising, send newsletters, and process consumer surveys. We also may provide postal addresses to the U.S. Post Office for delivery purposes. In the course of providing such services, these third parties may have contact with your personal information and have agreed to securely store and maintain the personal information received from us.
Some of these third parties may collect information in order to provide interest-based advertising on our Websites and elsewhere. These third parties may use the information they collect on our Websites to make predictions about your interests in order to provide you ads from us and other companies across the Internet. Some of these third parties may participate in industry organizations that give users the opportunity to opt out of receiving these interest-based ads. For more information about how to opt out, please visit the Digital Advertising Alliance or Network Advertising Initiative. Please note that your choice may apply only to the browser or device you are using when you opt out, so you may need to opt out on multiple browsers and devices.
For practical reasons, we treat personal information submitted to us in a business capacity different from information we receive in a non-business capacity. Personal information submitted to us in a business capacity (such as resumes or event sponsorships) may be shared with third parties depending on the nature of the inquiry.
Purchase or Sale of Businesses
Disclosures Required By Law and Disclosures to Help Protect the Security and Safety of Our Websites and Others
We will disclose personal information when we believe in good faith that such disclosures (a) are required by law, including, for example, to comply with a court order or subpoena, or (b) will help to: enforce our Terms of Service; enforce contests, sweepstakes, promotions, and/or game rules; protect your safety or security, including the safety and security of property that belongs to you; and/or protect the safety and security of our Websites or third parties.
As mentioned above, you have control over the personal information you submit to us. If at any time you decide to remove your personal information from our database, you may do so by e-mailing us at [email protected].
The security and confidentiality of your information is extremely important to us. We have implemented technical, administrative, and physical security measures to protect your personal information from unauthorized access, improper use, loss, or alteration. We use industry standard practices such as encrypted communications, physically secured rooms, firewalls, and password-protection systems to safeguard the confidentiality of your personal information. We will notify users of a data breach involving unencrypted personal information by e-mail or by posting a notice on the affected Website. We also strive to limit access to personal information to employees performing a legitimate business function. We retain information only for so long as reasonably necessary in accordance with applicable laws. We periodically review our security procedures to consider appropriate new technology and updated methods. However, please understand that despite our best efforts, no security measure is perfect or impenetrable.
You can access and update the contact information you provided to us during registration (your e-mail address or any other information that would directly enable us to contact you), by e-mailing us at [email protected].
Your California Privacy Rights
California Civil Code Section 1798.83 permits our customers who are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. For inquiries regarding our disclosure policy, please contact us at:
601 Massachusetts Avenue, NW, Suite 300 West
Washington, DC 20001
601 Massachusetts Avenue, NW, Suite 300 West
Washington, DC 20001
Please be assured that any personal information that you provide in communications to the above e-mail and postal mail addresses will not be used to send you promotional materials unless you request it.
ESA is a licensee of the ESRB’s Privacy Certified Program. If you believe that we have not responded to your inquiry or your inquiry has not been satisfactorily addressed, please contact the ESRB at:
Attn.: Privacy Certified Program
420 Lexington Avenue, Suite 2240
New York, NY 10170
Please note that, at all times, you are responsible for updating your personal information to provide us your current e-mail address. If the last e-mail address that you have provided us is not valid, or for any other reason is not capable of delivering to you the notice described above, our dispatch of the e-mail containing such notice will nonetheless constitute effective notice of the changes described in the notice.
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