Our Privacy Commitment
This Privacy Statement and the certification seal shown on this page confirm that ESA is a member in good standing of ESRB's Privacy Online Program. ESRB's Privacy Online Program is designed to ensure that our Web sites’ information disclosure practices are responsible and appropriate. To protect your privacy, we have voluntarily undertaken this privacy initiative and all of our Web sites have been reviewed and certified by ESRB Privacy Online to meet established online information collection and use practices. As part of this privacy program, we are subject to frequent audits of our Web sites and other enforcement and accountability mechanisms administered independently by the ESRB.
What information does this Privacy Statement cover?
What types of personally identifiable information do we collect about our guests?
We don't require personal information to access our Web sites. However, if you prefer not to disclose personal information, you may not be able to enjoy certain features of our Web site. Personal information is information that identifies you and may be used to contact you. To offer our guests certain features on our Web site, we may collect several types of personally identifiable information.
Information You Provide to Us
All of the personal information we receive comes directly from our guests. We may collect personal information from our guests to:
- Participate in contests, sweepstakes, or other promotions
- Report piracy, offer feedback, or other business inquiries
- Sign up to receive newsletters (such as ESA Tools and Updates)
- Join the Video Game Voters Network
- Receive customer or technical support
This information may include:
- E-mail Address
- Telephone Number
We don't knowingly collect personal information from children under 13. We take kids’ privacy seriously, and encourage parents to play an active role in their children's online experience at all times.
Information Collected Through Technology
We collect information through technology to make our Web sites more interesting and useful to you. For example, when you come to one of our Web sites, we collect your IP address. An IP address often is associated with the portal through which you enter the Internet, like your ISP (Internet service provider), your company or your university. Standing alone, your IP address is not personally identifiable. At times, we also use IP addresses to collect information regarding the frequency with which our guests visit various parts of our Web sites. We do not combine the information collected through technology with your personally identifiable information.
How is your personally identifiable information used and shared?
We don't share, sell or rent your personal information to third parties without your consent. We don't require disclosure of personal information to access our Web sites, except for Gameoverpirates.com, which is only accessible by law enforcement and ESA member companies. If you prefer not to disclose any personal information, you may not be able to enjoy certain features of our Web site.
We will only collect information to the extent reasonably necessary to fulfill your requests and our legitimate business objectives.
ESA Tools and Updates
Information collected from those who voluntarily submit it to us is used to provide services like updates on special events, game news and e-mail announcements of interest to our users. We do not share your personally identifiable information with third party marketers.
For practical reasons, we treat personal information submitted to us in a business capacity different from information we receive in a non-business capacity. Personal information submitted to us in a business capacity (e.g., resumes, event sponsorship) may be shared with third parties, depending on the nature of the inquiry.
Purchase or Sale of Businesses
Disclosures Required By Law and Disclosures to Help Protect the Security and Safety of Our Web sites and Others
Social Media Interaction
You also can engage with our content on or through third-party social networking sites, such as Facebook and Twitter (or third-party social media plug-ins and applications). When you engage with our content on or through third-party social networking sites, plug-ins and applications, you may allow us to have access to certain information from your social media profile (e.g., name, e-mail address, photo, gender, birthday, location, your list of friends, people you follow and/or who follow you, the posts or the ‘likes’ you make) to deliver the content or as part of the operation of the application. We may also obtain non-personally identifiable information (e.g., content viewed, game performance, high scores, and information about advertisements within the content you have been shown or may have clicked on,) from your interaction with our content.
What choices do you have about the collection, use, and sharing of your personally identifiable information?
As mentioned above, you have control over the personal information you submit to us. If at any time you decide to remove your personal information from our database, you may do so by e-mailing us at [email protected]
What kinds of security measures do we take to safeguard your personally identifiable information?
The security and confidentiality of your information is extremely important to us. We have implemented technical, administrative and physical security measures to protect your personal information from unauthorized access, improper use, loss or alteration. We use industry standard practices such as encrypted communications, physically secured rooms, firewalls and password-protection systems to safeguard the confidentiality of your personal information. We will notify users of a data breach involving unencrypted personal information by e-mail or by posting a notice on the affected Web site. We also strive to limit access to personal information to employees performing a legitimate business function. We periodically review our security procedures to consider appropriate new technology and updated methods. However, please understand that, despite our best efforts, no security measure is perfect or impenetrable.
How can you update your personal information and profile?
You can access and update the contact information you gave us during registration (that is, your e-mail address or any other information that would directly enable us to contact you), by e-mailing us at [email protected]
Your California Privacy Rights
Since 2005, California Civil Code Section 1798.83 permits our customers who are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. For inquires regarding our disclosure policy, please write us:
575 7th Street, NW #300
Washington, DC 20004
575 7th Street, NW #300
Washington, DC 20004
Please be assured that any personal information that you provide in communications to the above e-mail and postal mail addresses will not be used to send you promotional materials, unless you request it.
ESA is a licensee of the ESRB's Privacy Online Program. If you believe that we have not responded to your inquiry or your inquiry has not been satisfactorily addressed, please contact ESRB at http://www.esrb.org/privacy/contact.jsp.
Attn.: Privacy Online Program
317 Madison Avenue, 22nd Floor
New York, NY 10017
Please note that, at all times, you are responsible for updating your personal information to provide us your current e-mail address. If the last e-mail address that you have provided us is not valid, or for any other reason is not capable of delivering to you the notice described above, our dispatch of the e-mail containing such notice will nonetheless constitute effective notice of the changes described in the notice.
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